Order Protection
- In stock, ready to ship
- Backordered, shipping soon
Our order protection guarantee
For peace of mind, we recommend that you add Order Protection during checkout.
If you opt for Order Protection and your order is lost or damaged in transit, we’ll send out a replacement immediately. If your items are no longer in stock, we'll refund the cost of the items.
If your order is delivered to the wrong address, or goes missing after being delivered without the required signature, we will need to open an investigation with Australia Post before we can ship a replacement to you.
Note: If you authorise delivery without a signature, you accept responsibility for the safety of your parcel once it has been delivered.
Making a claim - If you need to make a claim on your Order Protection Guarantee, please contact us with your order number and other information about your claim.
Free Shipping on orders over $150 (Au only)
$8.95 Shipping on orders under $150 (Au only)
$14 Express Shipping - Same-day dispatch Mon to Fri for express orders placed before 2pm (Sydney time). Shipping info
14-Day Returns
Items marked “Not Eligible for Return” cannot be returned unless faulty. See Returns info.
